After-sale Service
Technical Support

« Pre-sales Technical support

FOC consulting for products, applications, products use and maintainance

« Post sales technical support

  • Remote technical support, providing technical advice (except holidays);
  • The same customer, according to the contract, Link-all provides free guided project implementation and installation and commissioning of on-site equipment, and customers should be responsible for the end-user system installation and commissioning;
  • Free online technical advice, E-mail technical support services;
  • Free software upgrade.
After-sale Service

« Post-Sales Service


  • All the system equipments and software are guaranteed within 1 year (accounted by natural day)
  • The service life of hardware maintenance begins since customers received the goods, as for software to be calculated once system debugging is finished. Free repairation service available within the warranty period if the damage caused by non-human or non-resistance natural forces. Lifetime maintenance at product-cost price is available after the guarantee.

On-site Service

On-site service refers to engineers have arrived at the customer site to provide installation instructions, commissioning, maintenance, fault removal, technology upgrades and other services.

Repairation service

Customer can return faulty equipment back to factory for repairing, our company has

sufficient spare parts and technology to provide the most timely and effective service.

Quick response service

During the 1-year warranty period, if any equipment fails, Link-all Technology will be

responsible for providing the shortest fault diagnosis, spare parts replacement etc.

Value-added services

In addition to standard services, Link-all offers a variety of customized services.

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